Refund & chargeback Policy

 

 

Last Updated: October 20th, 2025

 

 

 

EXHIBIT A: REFUND AND CHARGEBACK POLICY

This Policy governs all payments, refunds, disputes, and chargebacks related to services rendered by Provider. By executing the Agreement or remitting payment for any services, Client acknowledges and agrees to the terms herein.

 

1. DEFINITIONS

1.1 “Services” refers to all consulting, business development, marketing, or related services provided by Provider to Client.
1.2 “Payment” means any monetary compensation tendered by Client to Provider for Services rendered or to be rendered.
1.3 “Chargeback” means any reversal or retrieval of funds initiated by Client through a financial institution, credit card issuer, or payment processor.
1.4 “Dispute” means any disagreement concerning the payment, delivery, or quality of Services, regardless of whether a Chargeback is initiated.
 

2. GENERAL REFUND TERMS

2.1 All Sales Final. All payments made to Provider are non-refundable, as Provider’s Services are professional, intellectual, and time-based in nature.

2.2 Limited Refund Exceptions. Refunds may be granted solely at Provider’s discretion in the following limited circumstances:

(a) Proven duplicate payments made in error;

(b) Billing or processing errors solely attributable to Provider; or

(c) Written cancellation of Services within a grace period, if expressly provided for in a specific Service Agreement.

2.3 Refund Requests. All refund requests must be submitted in writing to support@blssolutions.info within seven (7) calendar days from the original transaction date. Failure to submit a written request within this period shall be deemed a waiver of any right to refund consideration.

2.4 Refund Method. Approved refunds, if any, shall be issued using the same payment method originally used by Client, unless otherwise agreed in writing.

 

3. DISPUTE RESOLUTION PROCEDURE

3.1 Good Faith Resolution. In the event of a billing or service-related dispute, the Parties agree to engage in good faith efforts to resolve the matter informally before initiating any Chargeback, arbitration, or litigation.

3.2 Notice Requirement. Client shall notify Provider in writing of any dispute and allow Provider no fewer than fifteen (15) business days to investigate and respond before pursuing any external remedies.

3.3 Arbitration or Mediation. If the dispute cannot be resolved informally, the Parties may, by mutual written consent, elect to pursue mediation or binding arbitration in the State of California. Each Party shall bear its own legal fees and costs unless otherwise ordered by the arbitrator or required by law.

 

4. CHARGEBACK POLICY

4.1 Prohibition of Unauthorized Chargebacks. Client agrees not to initiate a Chargeback before exhausting the internal dispute resolution process described in Section 3.

4.2 Account Termination Upon Chargeback. If Client initiates a Chargeback or payment dispute without first attempting resolution with Provider, all Client accounts, access credentials, and related data shall be immediately and permanently terminated without prior notice.

4.3 Service Ban. A client who initiates a Chargeback without prior notice or good-faith effort to resolve the issue shall be permanently prohibited from purchasing, accessing, or using any current or future Services of Provider. Any new accounts created by or affiliated with Client shall be subject to immediate deletion without notice. No refunds shall be issued under such circumstances.

4.4 Reinstatement After Chargeback.

(a) Discretionary Reinstatement: Provider reserves the sole and absolute right to determine whether reinstatement of Client’s account or Services will be permitted following a Chargeback.

(b) Reinstatement Fee: If reinstatement is approved, Client must remit a non-refundable reinstatement fee of Five Hundred U.S. Dollars ($500.00) via wire transfer, ACH, or Zelle before reactivation.

(c) Provider’s Discretion: Nothing in this Policy shall obligate Provider to reinstate any Service, and reinstatement may be denied for any reason, at Provider’s sole discretion.

 

5. LIMITATION OF LIABILITY

Provider shall not be liable for any loss, damage, or consequential costs resulting from account termination, data deletion, or service interruption arising from a Client-initiated Chargeback or violation of this Policy.

 

6. CONTACT INFORMATION

All correspondence or notices required under this Policy shall be directed to:

 

BLS Funding LLC DBA BLS Solutions

3551 Redding Avenue

CA, Sacramento, 95820

United States

📞 (330) 620-0684
📧 support@blssolutions.info

🌐 Website: http://blssolutions.info

 

7. ACCEPTANCE AND INCORPORATION

By purchasing, subscribing to, or otherwise engaging Provider’s Services, Client expressly acknowledges having read, understood, and agreed to the terms of this Refund and Chargeback Policy. This Policy shall be incorporated by reference into all agreements, invoices, and payment authorizations between Provider and Client.